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Conditions of Use

A User’s and/or Customer’s utilization of the Munch Measured Meals Website constitutes an agreement that the User intends to be bound by these Terms and Conditions, including, but not limited to this website, social media accounts, and any other Munch Measured Meals platforms. Munch Measured Meals reserves the right to update or modify these Terms and Conditions at any time and without notice. Utilization of this website constitutes your agreement to be bound by all such Terms and Conditions. Munch Measured Meals encourages and expects each User and Customer to familiarize yourself with these Terms and Conditions.

These Terms and Conditions apply to all orders, purchases and sales made by a Customer made by virtue of this Website, email, telephone, in person or by any other means of communication or transmission.  This Website is provided on an “as is” and “as available” basis.


Munch Measured Meals is not a medical provider or dietitian and should not be treated as such. The content of the Munch Measured Meals Website, blog, and all affiliated information and documents is for informational purposes and should not be considered as medical advice. Please consult your medical provider concerning all matters regarding your health and we strongly encourage all Users and Customers to receive medical permission before the initiation of any diet or fitness regimen.

While Munch Measured Meals can be a component part of a User and Customer’s practice of fitness, safe dieting and other physical activity the safety of the User and Customer is paramount and the sole responsibility of the User and Customer.  Any fitness, health, or dieting ideas offered by Munch Measured Meals should not replace, nor take priority over medical advice or the personal judgment of the User or Customer’s body and it’s needs.

There is an inherent present with any and all physical activity and dieting habits and by accessing or using the Munch Measured Meals Website, products or information, the User and Customer knowingly and willingly accept these risks.  By accessing any of those platforms, the User and Customer agree to these terms of responsibility and affirm that your intention is to use them in a positive and safe manner.

Some vegetables are seasonal and from time to time these will be substituted (where possible) with vegetables that are in season.

Shipping Policy

Product Orders are shipped by Munch Measured Meals Monday to Friday, except for public holidays. A Customer’s meals will be delivered by The Courier Guy or another courier service. Munch Measured Meals reserves the right to fulfill its obligations to the customer within 5 business days (weekends excluded). Delays will be addressed with the customer telephonically.

Munch Measured Meals is unable to fulfill product Orders outside of the South African borders and is unable to ship to Post Office Boxes.  If you have questions, comments or concerns relative to your Product Order, please contact Munch Measured Meals at the following email address:

Return Policy

Due to the perishable nature of our product, we are unable to accept any returns. However, your satisfaction is important to us. Please email with any concerns you may have regarding your order. In the case of misplaced, damaged, or incorrect orders, we offer refunds or credit at our discretion. Munch Measured Meals reserves the right to require documentation and photographic evidence on any concerns.

Cancellation Policy

On all subscriptions and Product Orders, Munch Measured Meals requires a seven (7) day advance notice for any modifications, subscription adjustments and cancellations. If you wish to modify or cancel your subscription or order, please email us at or call us at 012 997 0542.

Redemption of Free Product and Coupon Offers

On occasion, Munch Measured Meals may offer customers coupon codes, special offers, and/or discounts (hereafter, Offers), which may be distributed by email, social media, or displayed on the website. These are to be used in conjunction with the website when ordering Munch Measured Meals products and it is expected that customers will not exploit any such Offers to the detriment of Munch Measured Meals. Should any Customer attempt to obtain multiple Offers in violation of the terms of any such Offer, the Customer’s Order will be cancelled in its entirety. The redemption of any Offer by a Customer shall be in the sole discretion of Munch Measured Meals.

Statement of Privacy and Security

Munch Measured Meals, its subsidiaries and affiliates, are committed devoted to protecting your privacy. Munch Measured Meals obtains personal information about Customers, such as a Customer’s name, address, email address, telephone number, dietary preferences, delivery and shipping preference, and other information voluntarily provided by a Customer through varying means of communication, and which is encrypted by Munch Measured Meals.  Munch Measured Meals uses this information solely for the purpose of billing, shipping, and contacting a Customer as required. Munch Measured Meals’ customer list remains confidential and is not sold, rented, or leased to third parties. On occasion, Munch Measured Meals does utilize outside sources for processing and delivery, processing transactions, or statistical analysis. These companies only receive the information required to complete the service and are required to keep all such information confidential

Some information such as your internet protocol (“IP”) address, operating system, browser type, language preferences, referring URLs, access times, pages viewed, links clicked, and the like are automatically acquired through the visitation of our website. This information is not distributed or used for any purposes outside of Munch Measured Meals.  Munch Measured Meals website gathers some information through “cookies.” These cookies collect information such as visits, patterns, page views, and orders. No personal information is obtained this way; however, they benefit your web experience. If you wish to disable cookies, you may do so through the settings on your computer.

Munch Measured Meals allows its Customers to create a profile for easier and more convenient access to products and benefits. The Customer is responsible for protecting usernames and passwords and held responsible for activity performed from the account.

License and Site Access

Munch Measured Meals grants the User and Customer with a non-transferable, limited, nonexclusive, license to access this website. Under this license, the User and/or Customer does not have the right to distribute or modify material.  This license prohibits the download or collection of logos, product descriptions, pricing, graphics and any other media found on the website. Munch Measured Meals specifically prohibits the website being reproduced, duplicated, copied, sold or exploited for any purposes without express written consent from Munch Measured Meals. A User or Customer’s utilization of the website in an unauthorized manner immediately voids this license. Tampering with the website, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are expressly prohibited.  A User or Customer violating these Terms and Conditions will be liable for such violations.

Any and all content sent in by Users or Customers to Munch Measured Meals is accompanied the User or Customer’s express consent to be used by Munch Measured Meals as a royalty-free, nonexclusive, perpetual license, along with the irrevocable right to use, reproduce, modify, publish, distribute, display, and use creatively on any form of media. Munch Measured Meals is not responsible for this content, nor do we endorse or affirm any content provided by Users or Customers. Munch Measured Meals is not liable for loss or damage attributable to any User or Customer content or submission.  The display of content, advertisements, and promotions from outside sources is not endorsed by Munch Measured Meals. As such, the accuracy of this content is not controlled by and therefore not warranted by Munch Measured Meals.

Munch Measured Meals does not retain responsibility for any human or mechanical error regarding the reliability, accuracy, timeliness, usefulness, adequacy, or sustainability of the website or other Munch Measured Meals platforms. Potential or actual delays, omissions, or loss of data is not guaranteed, not to occur. The guarantee that users will not be subject to any computer-based virus, worm, computer code, that may result in the contamination of a third-party machine is not presently available. Munch Measured Meals cannot guarantee that the website, blog, or social media will be uninterrupted or completely error free indefinitely.

Limitation of Liability

To the fullest extent permitted by applicable law, Munch Measured Meals, and its affiliates, shall not be liable to any User, Customer or any third party for any damages, including, but not limited to direct, indirect, special incidental, consequential, or exemplary damages the result from the use of the website or any relation to the website and its content or the use of Munch Measured Meals products and services.   Further, and to the fullest extent permitted by applicable law, User and or Customer, on behalf of each’s heirs, executors, administrators, personal representatives and assigns hereby release, waive, and forever discharge Munch Measured Meals and any of its affiliates, from and against, and covenant not to sue any such Munch Measured Meals party for any and all claims you have or may have in relation to these Terms and Conditions and Munch Measured Meals products and services.

The User and Customer, by accessing Munch Measured Meals information agree to indemnify, defend, and hold Munch Measured Meals, its members, officers, directors, employees, agents, licensors, suppliers, subsidiaries, and affiliates harmless from and against any claims, actions, demands, damages, awards, judgments, liabilities, and settlements including, without limitation, reasonable legal fees, expenses, and costs resulting from, or alleged to result from your violation of these Terms and Conditions, or any use by you of this website in any manner other than as expressly authorized in these Terms and Conditions.

Munch Measured Meals’ Copyrights and Trademarks

Munch Measured Meals and other indicated media on our website, social media, or e-mails distributed are copyrights and trademarks owned by Munch Measured Meals. The use of copyrights, trademarks, trade dress, or anything of this nature in any manner that seeks to discredit or may result in confusion for customers is directly prohibited. Any use of said copyrights and trademarks on product not in relation to Munch Measured Meals is expressly prohibited.  The South African and international trademark and copyright laws protect our content and we reserve all rights contained therein. This content includes, but is not limited to, text, logos, icons, graphics, images, video clips, and digital downloads.

Dispute Resolution

Any concerns with Munch Measured Meals products or content may be discussed and potentially resolved to the Customer’s satisfaction by contacting our customer service department at or consulting the live chat on our website.  Any matter not resolved above may be resolved by the institution of proceedings in the courts of Pretoria, Gauteng.

Entire agreement

These Terms and Conditions and affiliated policies contain and solely dictate an agreement between Munch Measured Meals and each User and Customer.

Changes in Terms and Conditions

Munch Measured Meals reserves the right to alter, modify, delete and update these Terms and Conditions at any time. The User and Customer are strongly encouraged to review these Terms and Conditions regularly